About Milo the Pug
Milo Business Solutions is named after our original office assistant: a wrinkly-faced, stubborn, endlessly charming pug named Milo.
Milo is more than just a mascot—he is a symbol of loyalty, perseverance, and showing up (even if it's just for snacks and naps). He has a big presence in a small body, the same way we aim to make a big impact with smart, lean systems for our clients.
Whether he is snoring in the background of Zoom calls or providing moral support during late-night projects, Milo reminds us that business should still feel human, warm, and full of character.
We carry that same energy into everything we do—loyal, dependable, and a little bit fun. 🐾
About Milo the Pug
Milo Business Solutions was named after our original office assistant: a wrinkly-faced, stubborn, endlessly charming pug named Milo.
Milo was more than just a mascot—he was a symbol of loyalty, perseverance, and showing up (even if it was just for snacks and naps). He had a big presence in a small body, the same way we aim to make a big impact with smart, lean systems for our clients.
Whether he was snoring in the background of Zoom calls or providing moral support during late-night projects, Milo reminded us that business should still feel human, warm, and full of character.
We carry that same energy into everything we do—loyal, dependable, and a little bit fun. 🐾
Built from Experience
Milo wasn’t just born from a good idea—it was built from experience.
Before Milo Business Solutions ever existed, Jacob (our founder) spent years building and scaling Pacific Personal Training, a boutique women’s fitness studio, into a thriving business. But it didn’t start that way.
Like most service-based business owners, Jacob wore every hat: marketing, sales, scheduling, onboarding, customer service, follow-ups—you name it. It wasn’t sustainable. So he began building automated systems—step by step—to free up his time without sacrificing client experience.
From lead nurture sequences and trial offers, to automated check-ins, referrals, upsells, and reactivation campaigns—Jacob created an engine that allowed the business to grow while becoming less dependent on him.
Eventually, Pacific Personal Training became a low-stress, semi-passive business that still delivered high-touch results.
That engine? That system? That’s what Milo is built on.
Today, Milo Business Solutions takes those exact same systems and customizes them for other service-based business owners—so they can experience the same freedom, clarity, and growth.
Built from Experience
Milo wasn’t just born from a good idea—it was built from experience.
Before Milo Business Solutions ever existed, Jacob (our founder) spent years building and scaling Pacific Personal Training, a boutique women’s fitness studio, into a thriving business. But it didn’t start that way.
Like most service-based business owners, Jacob wore every hat: marketing, sales, scheduling, onboarding, customer service, follow-ups—you name it. It wasn’t sustainable. So he began building automated systems—step by step—to free up his time without sacrificing client experience.
From lead nurture sequences and trial offers, to automated check-ins, referrals, upsells, and reactivation campaigns—Jacob created an engine that allowed the business to grow while becoming less dependent on him.
Eventually, Pacific Personal Training became a low-stress, semi-passive business that still delivered high-touch results.
That engine? That system? That’s what Milo is built on.
Today, Milo Business Solutions takes those exact same systems and customizes them for other service-based business owners—so they can experience the same freedom, clarity, and growth.
